Eswatini Telecom Regulator Fines Jenny Internet

Updated at: June 9, 2026 at 12:45 AM

The Eswatini Communications Commission (ESCCOM) has imposed a fine of E150,000 on Jenny Internet Eswatini due to regulatory non-compliance.

nounEswatini Communications Commission

verbimpose

nounfine

The dispute arose after the company was found to be using a private cross-border fibre link to source international internet bandwidth, effectively bypassing the nation's official backbone infrastructure.

noundispute

adjectiveprivate

nouninfrastructure

According to ESCCOM, this action violated the Electronic Communications Act of 2013 and regulations concerning infrastructure sharing.

verbviolate

nouninfrastructure

By circumventing the national network, the provider failed to follow mandates designed to ensure regulated interconnection.

nounmandate

As part of the ruling, Jenny Internet must pay the penalty by July 30, 2026, and transition its operations to utilize the Eswatini Posts and Telecommunications Corporation (EPTC) backbone.

nounJuly 30, 2026

This case reflects the ongoing tension in Eswatini's telecommunications sector as it navigates the balance between private sector innovation and state-regulated infrastructure.

adjectiveprivate

nouninnovation

nouninfrastructure

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Comprehension Questions

Why did ESCCOM fine Jenny Internet Eswatini?

For bypassing the national internet backbone infrastructure.

For charging customers prices that were too high.

For failing to provide internet to rural areas.

Reveal Answer

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Correct Choice

For bypassing the national internet backbone infrastructure.

What law did Jenny Internet violate?

Section 53 of the Electronic Communications Act of 2013.

The Eswatini Border Security Act of 2010.

The International Telecommunications Tax Code.

Reveal Answer

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Correct Choice

Section 53 of the Electronic Communications Act of 2013.

What is the deadline for Jenny Internet to pay the fine?

December 31, 2025.

July 30, 2024.

July 30, 2026.

Reveal Answer

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Correct Choice

July 30, 2026.

What directive was given to the EPTC in the ruling?

To facilitate Jenny Internet's access to the national backbone.

To increase the cost of internet access for private providers.

To stop providing services to rural regions.

Reveal Answer

✓

Correct Choice

To facilitate Jenny Internet's access to the national backbone.

What is a primary challenge mentioned for Eswatini's telecommunications market?

A lack of consumer demand for high-speed internet.

Excessive competition from international mobile carriers.

Managing the balance between private innovation and national infrastructure compliance.

Reveal Answer

✓

Correct Choice

Managing the balance between private innovation and national infrastructure compliance.

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